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Fibre upgrade. no modem?

Plus21
Newbie
Posts: 2
Registered: 29-05-2015

Fibre upgrade. no modem?

Just had fibre installed. But the engineer did not bring a fibre modem. Told me they dont give them outHuh
"If you sign up for fibre broadband, you'll get a free BT fibre modem for your service.
The engineer who installs your fibre broadband will bring this."

Any help?
4 REPLIES
Community Veteran
Posts: 2,568
Thanks: 175
Fixes: 2
Registered: 27-05-2011

Re: Fibre upgrade. no modem?

BTOR are really plumbing the depths  Angry
where do they get these "engineers" from  Huh
To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
pwatson
Rising Star
Posts: 2,468
Thanks: 8
Fixes: 1
Registered: 26-11-2012

Re: Fibre upgrade. no modem?

The engineer was wrong...
BT stop supplying the modem 1st Jan 2016 (and they will stop supporting them 1st Jan 17)
Plus21
Newbie
Posts: 2
Registered: 29-05-2015

Re: Fibre upgrade. no modem?

Hes just called me. Said he made an error. Will be bringing it tomorrow.  Cool
Community Gaffer
Community Gaffer
Posts: 17,650
Thanks: 642
Fixes: 162
Registered: 05-04-2007

Re: Fibre upgrade. no modem?

Good to hear, I was just looking to see what we could arrange for you.
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 Chris Parr
 Plusnet Staff