Fibre upgrade due today
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Fibre upgrade due today
14-11-2018 5:53 PM
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I was expecting an upgrade to fibre today but nothing's happened yet - username gardnerfoxlane
Re: Fibre upgrade due today
14-11-2018 6:29 PM
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While you wait for a member of staff to confirm, you can do a quick check for yourself to see if the order has a completion date of today.
Have a look at the BT Wholesale checker site at https://www.dslchecker.bt.com/adsl/adslchecker.welcome
Enter your phone number and look in the text below the results table.
It will say if there is an open order on your line and more importantly the date it is due to be completed.
All orders may complete anytime up to midnight of the expected go live date.
Re: Fibre upgrade due today
14-11-2018 6:39 PM
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That tells me the completion date is 15/11/2018 - ie tomorrow.
Re: Fibre upgrade due today
14-11-2018 6:49 PM
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So another 29 hours for Plusnet and their supplier to do the deed.
Re: Fibre upgrade due today
14-11-2018 6:50 PM
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Nice of them to keep me informed.
Re: Fibre upgrade due today
14-11-2018 7:02 PM
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Unfortunately for a communications company, they are abysmal at communicating to the customers.
Been here for 9 years and it gets worse each year.
Re: Fibre upgrade due today
15-11-2018 12:59 PM
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