cancel
Showing results for 
Search instead for 
Did you mean: 

Fibre upgrade billing

gemmamcgee
Newbie
Posts: 3
Registered: ‎08-05-2019

Fibre upgrade billing

I recently upgraded to Fibre, no changes to my call plan, just the broadband upgrade.  My bill looks like this:

 

Unlimited Broadband -£10.99

Unlimited Broadband £1.42

Unlimited Fibre Extra £18.28

Unlimited Fibre Extra £20.99

Promotional Discount £7.83

Promotional Discount -£9.57

Promotional Discount -£10.99

Plusnet Protect (Included) £0.00

Line Rental -£17.4

 

Can anyone explain what the promotional discounts are for (I'd understand if there was just one, but one has been added and two have been subtracted)?

My employer pays for my broadband so it's kind of important.  Thanks!