@goldenfibre
PN have informed me that there is no issue with the VLAN or backhaul.
I have actually spoken to an OR engineer, he says this is not unusual, and its may be PN's equipment in the exchange, however, I do not know how many PN customers are in my locality, there are from looking at the wifi, quite a lot of BT and a few SKY.
I do not know if PN have their own equipment in the exchange, or that they use BT's.
In addition OR added a box on the side to add another 128 lines on to the cabinet (I actually spoke to the OR engineer installing this modification)
Logically if the VLAN, backhaul and line are ok, that leaves the dslam or PN equipment as the possible problem.
In addition, I started with PN in September 2018, and the initial GEA's were good, now while the speed is ok out of the evening zone, all subsequent GEA's are showing crosstalk.
The dslam is too close to the exchange, hence the speed, other properties in the street are on a close one and enjoy better speeds, though they may be getting congested.
At least two neighbours use the internet for tv (bt provided) which also suggests congestion.
In the morning hours I have loaded 50Gb files, the system ran flat-out for 6 hours, no problems.
My monitoring only commenced in November 2018 so I cannot determine if the congestion issue was present then.
The monitoring system is directly connected to the modem, no wifi involved.
Looking at this forum, there are increasing posts where people have the same issue, direct connection, not wifi, sync speed is ok so no recourse, engineer finds no issues,
