Fibre speeds dropped
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Fibre speeds dropped
Fibre speeds dropped
28-05-2015 10:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
profile showing as 40.4 so massive drop there
tried rebooting BT modem and router also left modem and router off overnight still the same speeds
why the dramatic drop in speed ?
Has my profile been changed to the lower fibre package ? As i pay for the up to 76mb package ?
Re: Fibre speeds dropped
28-05-2015 11:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
normally I get
Unrelated to the big thread, as I am in highlands so no where near the supposed BT congestion down south
Re: Fibre speeds dropped
28-05-2015 11:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Fibre speeds dropped
28-05-2015 11:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Fibre speeds dropped
29-05-2015 7:57 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm synched at 55695 down and 16429 up.
So I'm guessing whatever the problem is, it isn't exchange congestion, and I haven't as yet been affected by the exchange work you pointed out from the Zen status page, or my connection should have dropped.
Re: Fibre speeds dropped
29-05-2015 9:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
<a href="http://www.thinkbroadband.com/speedtest/results.html?id=1432931684775919155"><img alt="My Broadband Speed Test" src="http://www.thinkbroadband.com/speedtest/button/1432931684775919155-mini.png" /></a>
Re: Fibre speeds dropped
29-05-2015 11:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Fibre speeds dropped
30-05-2015 11:56 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I can see you've raised a fault online and our testing has located a issue. Our faults team have that in hand and they'll be in touch as soon as they know more.
@Gus
Did you have issues last night?
@jaseace1978
Our testing isn't showing any issues. Just to confirm are you running these tests over wired or wireless?
Re: Fibre speeds dropped
30-05-2015 12:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Fibre speeds dropped
30-05-2015 4:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Fibre speeds dropped
30-05-2015 5:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Fibre speeds dropped
30-05-2015 8:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Matthew @mojorisin
I can see you've raised a fault online and our testing has located a issue. Our faults team have that in hand and they'll be in touch as soon as they know more.
@Gus
Did you have issues last night?
@jaseace1978
Our testing isn't showing any issues. Just to confirm are you running these tests over wired or wireless?
Thanks Matthew hopefully back to full speed soon then
Re: Fibre speeds dropped
01-06-2015 5:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
dick:quote
Re: Fibre speeds dropped
02-06-2015 9:07 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Fibre speeds dropped
09-06-2015 10:11 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Waited in for the BT Engineer that was supposed to be with me on Monday between 8am and 1pm but no show and no call to say they would not attend so morning wasted
Can you ask them to check my local Exchange as any speed issues in the past have always been there
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Fibre speeds dropped