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4 weeks ago
Hello . Today is 10th day when im with plusnet . My speed drops sometimes to 40 mb . On my contract minimum guarantee speed is 57mbps
i check here : http://speedtest.btwholesale.com/ , only 1 device active through Ethernet cable
10:19 : Download 21.65 , Upload 5.96 , Latency 32.50 .
Hi there @decessed.
Welcome to the Forums!
I've just checked your line and can see the router is in sync at 65.8 Mbps.
Here is a copy of the GEA test;
Test Outcome CodeGTC_FTTC_SERVICE_0000
DescriptionGEA service test completed and no fault found .
Main Fault LocationOK
Sync StatusIn Sync
Downstream Speed65.8 Mbps
Upstream Speed15.4 Mbps
Fault Report AdvisedN
NTE Power StatusPowerOn
Voice Line Test ResultPass
Bridge TapNot Detected
Radio Frequency IngressNot Detected
Repetitive Electrical Impulse NoiseNot Detected
Estimated Line Length In Metres296.1
Upstream Rate AssessmentLow
Downstream Rate AssessmentReasonable
Interference PatternNot Detected
Service ImpactNo Impact Observed
Home Wiring ProblemNot Detected
Profile Name0.128M-80M Downstream 3dB, Retransmission High - 0.128M-20M Upstream, Error Protection Off
Can you please take a look through out troubleshooting guides here and then run a speed test here and complete the test right to the end.