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Fibre speed has dropped off a cliff this evening

losimagic
Grafter
Posts: 27
Thanks: 3
Registered: ‎10-07-2015

Fibre speed has dropped off a cliff this evening

I've rebooted my modem and router, no better - was wondering if there are outages or problems this evening
http://i.imgur.com/WZcFiDj.png and http://www.speedtest.net/result/4495807226.png
I usually get around 28mb
Better be working by 9am tomorrow, I have to order some tickets that'll sell out in seconds Sad

Thanks
26 REPLIES 26
manx21
Newbie
Posts: 3
Registered: ‎10-07-2015

Re: Fibre speed has dropped off a cliff this evening

Mine is the same, performance dropped from 40 odd to under 1, it's terrible
losimagic
Grafter
Posts: 27
Thanks: 3
Registered: ‎10-07-2015

Re: Fibre speed has dropped off a cliff this evening

Quote from: manx21
Mine is the same, performance dropped from 40 odd to under 1, it's terrible

Where are you located? I'm in Newbury (trying to see if it's a regional thing)
manx21
Newbie
Posts: 3
Registered: ‎10-07-2015

Re: Fibre speed has dropped off a cliff this evening

Basingstoke
Scotty99
Newbie
Posts: 9
Registered: ‎10-07-2015

Re: Fibre speed has dropped off a cliff this evening

I'm in Hook......
losimagic
Grafter
Posts: 27
Thanks: 3
Registered: ‎10-07-2015

Re: Fibre speed has dropped off a cliff this evening

so that's 3 of us fairly close then
Scotty99
Newbie
Posts: 9
Registered: ‎10-07-2015

Re: Fibre speed has dropped off a cliff this evening

Mine varies between nothing and 3mb. Normally high 60's.
Sat on hold for an hour trying to speak to someone and gave up, cracking customer service!
losimagic
Grafter
Posts: 27
Thanks: 3
Registered: ‎10-07-2015

Re: Fibre speed has dropped off a cliff this evening

Quote from: Scotty99
Mine varies between nothing and 3mb. Normally high 60's.
Sat on hold for an hour trying to speak to someone and gave up, cracking customer service!

I tried just after 9pm but the queue was already 30 minutes and I guessed they'd probably all go home before I got an answer
manx21
Newbie
Posts: 3
Registered: ‎10-07-2015

Re: Fibre speed has dropped off a cliff this evening

Looks to be a fair few people complaining on Twitter, I'd wager we're not isolated incidents
scoobeesnac
Newbie
Posts: 1
Registered: ‎10-07-2015

Re: Fibre speed has dropped off a cliff this evening

same here - nr. Sherfield-on-Loddon
losimagic
Grafter
Posts: 27
Thanks: 3
Registered: ‎10-07-2015

Re: Fibre speed has dropped off a cliff this evening

Fingers crossed, I need all the speed I can muster at 9am!
Scotty99
Newbie
Posts: 9
Registered: ‎10-07-2015

Re: Fibre speed has dropped off a cliff this evening

losimagic
Grafter
Posts: 27
Thanks: 3
Registered: ‎10-07-2015

Re: Fibre speed has dropped off a cliff this evening

Quote from: Scotty99
Mine currently: http://www.speedtest.net/result/4495968097.png

Are you in the same area as us?
Scotty99
Newbie
Posts: 9
Registered: ‎10-07-2015

Re: Fibre speed has dropped off a cliff this evening

Quote from: losimagic
Quote from: Scotty99
Mine currently: http://www.speedtest.net/result/4495968097.png

Are you in the same area as us?

Reply #4. I'm in Hook.
losimagic
Grafter
Posts: 27
Thanks: 3
Registered: ‎10-07-2015

Re: Fibre speed has dropped off a cliff this evening

Quote from: Scotty99
Reply #4. I'm in Hook.

hah, sorry, I'm up way past my bed time Wink