My computer, connected by Ethernet cable is currently getting 78mbps yet when I go online I'm always waiting for pages to load....This is also happening with our mobile devices yet they are saying there getting a wireless download speed of 68mbps. Is there anyway to get it to speed up the loading time. Also is quite sluggish to respond when you ask it to do something. I am a new customer and I hope someone can give me a few pointers please. Thanks