Fibre slowdown
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Fibre slowdown
21-03-2015 1:41 PM
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Can someone take a look at my line and see what's going on? Quite disappointing to see a 10mb drop in speed all of a sudden.
Re: Fibre slowdown
21-03-2015 1:58 PM
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Checks aren't showing anything obvious I'm afraid.
As those speeds are over the current 60mb downstream estimate for your line we wouldn't be able to report this with our suppliers.
Were you connected over WiFi when you tested by the way? if not it would definitely be worth testing the speeds over ethernet.
Re: Fibre slowdown
21-03-2015 2:20 PM
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dick:quote
Re: Fibre slowdown
21-03-2015 4:16 PM
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I have raised a fault though as my speeds have been very erratic, even as low as 4mbps.
Re: Fibre slowdown
21-03-2015 4:44 PM
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Re: Fibre slowdown
21-03-2015 5:54 PM
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Re: Fibre slowdown
21-03-2015 6:20 PM
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Re: Fibre slowdown
21-03-2015 6:36 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Fibre slowdown
21-03-2015 6:46 PM
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Connected via ethernet. Gateway hopped twice today, currently on ptw-ag04.
Re: Fibre slowdown
21-03-2015 7:06 PM
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If you have the time, can you tell us how you got the info "ptw-ag04" and what it means. cheers
Re: Fibre slowdown
21-03-2015 7:13 PM
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Quote from: adream @adjok
If you can [Censored] can you tell us how you got the info "ptw-ag04" and what it means. cheers
Sure.
You can see what gateway you're connected to here - I've seen others suggest switching gateways if there's some connection issues, though it didn't appear to work for me. You can switch gateways by logging into the routers administation panel, and then disconnecting from the current session and connecting again. a list of gateways is available here: http://www.plus.net/support/service/network_performance/broadband_bandwidth_usage.shtml#customerNumb... (though, you're assigned a random gateway)
Re: Fibre slowdown
21-03-2015 7:17 PM
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I haven't seen a link to that user tools page in my plusnet dash board, might have been udeful !
thanks again
for our reference i'm on pcl-bng03
Re: Fibre slowdown
21-03-2015 7:21 PM
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