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Fibre slow after move

noxy
Newbie
Posts: 7
Registered: ‎05-12-2011

Fibre slow after move

Heya, Fibre was installed today and I am getting download speeds of 0.7mb, similar to my previous adsl connection. Has my profile been updated?
Thank you!
Dan
4 REPLIES 4
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Fibre slow after move

Doesn't sound like it, give me 5 minutes.
Might take longer than 5 minutes.....
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Fibre slow after move

Should be sorted, although the engineer hasn't yet closed off the order.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
noxy
Newbie
Posts: 7
Registered: ‎05-12-2011

Re: Fibre slow after move

awesome, thank you.
noxy
Newbie
Posts: 7
Registered: ‎05-12-2011

Re: Fibre slow after move

Hey, so I was achieving the fibre speeds advertised, but this evening it seems to have dropped back down to 1Mb?
What gives?  Cheesy