Fibre's off it seems...
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Fibre's off it seems...
23-01-2015 11:53 AM
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Have already raised a ticket (98177695), but thought I'd post here too to speed things up a bit...
Re: Fibre's off it seems...
23-01-2015 11:59 AM
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Re: Fibre's off it seems...
23-01-2015 12:14 PM
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Re: Fibre's off it seems...
23-01-2015 12:17 PM
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The bad news is that the broadband has been ceased due to a mix up between accounts and automation.
I'm replacing the order and I'm going to get it expedited. I'll update this thread when I know more.
Re: Fibre's off it seems...
23-01-2015 12:27 PM
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Re: Fibre's off it seems...
23-01-2015 12:29 PM
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I've replaced the order and I'm waiting for it to get to the right stage so I can expedite it.
-----------------------
Right I've expedited it to Monday morning. That's the earliest I can get and originally they were saying the 5th of February!
I'll check this again on Monday. Really sorry for what's happened
Re: Fibre's off it seems...
23-01-2015 2:53 PM
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Re: Fibre's off it seems...
23-01-2015 9:33 PM
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(for now!!)
Re: Fibre's off it seems...
24-01-2015 11:51 AM
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I'm glad to see you're back online, that was quick!
The order is still open on Wholesale systems so I'll leave your ticket open with Matt so he can check on Monday that it gets closed correctly. Apologies again for the inconvenience caused
Re: Fibre's off it seems...
24-01-2015 3:01 PM
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Re: Fibre's off it seems...
26-01-2015 11:39 AM
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Re: Fibre's off it seems...
26-01-2015 5:04 PM
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- Fibre's off it seems...