Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Fibre put in last week, and getting shocking results!
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Fibre put in last week, and getting shocking r...
Fibre put in last week, and getting shocking results!
23-03-2015 8:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi I had Fibre broadband put in last week, and guy came put new socket on wall. but instead of the plusnet modems i should have had working, he had ran out on the van, so i recieved a BT Business Hub 5 modem for my broadband, and the speeed is [Censored]! anyone else had this problem? I'm getting 2.2-2.7mbs download and up to 6.7 upload....help!
Message 1 of 8
(1,096 Views)
7 REPLIES 7
Re: Fibre put in last week, and getting shocking results!
24-03-2015 12:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Give me 5 minutes to run a line test, you may see your connection go offline briefly. If it doesn't come back on, log in to the homehub and hit connect.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 2 of 8
(577 Views)
Re: Fibre put in last week, and getting shocking results!
25-03-2015 9:01 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
OK.....and? what was the results?
Message 3 of 8
(577 Views)
Re: Fibre put in last week, and getting shocking results!
25-03-2015 9:03 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I was hoping that would fix the speed issues you were seeing, how are they now?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 4 of 8
(577 Views)
Re: Fibre put in last week, and getting shocking results!
25-03-2015 9:08 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Just done a test and im getting 26.31mbs and upload speed of 6.31 now
dick:quote
dick:quote
Message 5 of 8
(577 Views)
Re: Fibre put in last week, and getting shocking results!
25-03-2015 9:12 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
how did you increase speed?
Message 6 of 8
(577 Views)
Re: Fibre put in last week, and getting shocking results!
25-03-2015 9:19 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The 2.2-2.7 was the same speed you were previously getting on ADSL, so I was pretty sure that once you'd disconnected/reconnected (via me doing some intrusive tests) would push the new speed through.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 7 of 8
(577 Views)
Re: Fibre put in last week, and getting shocking results!
25-03-2015 9:22 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Chris The 2.2-2.7 was the same speed you were previously getting on ADSL, so I was pretty sure that once you'd disconnected/reconnected (via me doing some intrusive tests) would push the new speed through.
Ah right i see, thankyou.
Message 8 of 8
(577 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Fibre put in last week, and getting shocking r...