Hi there, welcome to the forums.
Sorry that you're experiencing issues with your speed.
Your line estimates are:
|
Featured Products
|
Downstream Line Rate(Mbps)
|
Upstream Line Rate(Mbps)
|
Downstream Handback Threshold(Mbps)
|
WBC FTTC Availability Date
|
WBC SOGEA Availability Date
|
WBC FTTC 18x2 Provide Availability
|
WBC FTTC 18x2 Sim Availability
|
Left in Jumper
|
| |
High |
Low |
High |
Low |
|
|
|
|
| VDSL Range A (Clean) |
64.9 |
48.4 |
19.5 |
13.5 |
40.7 |
Available |
-- |
Yes |
Yes |
-- |
And your line is connected at 53.4Mb/s, so well within that range:
| |
| Test Outcome |
Pass |
| Test Outcome Code |
GTC_FTTC_SERVICE_0003 |
| Description |
No problem found, OAM test is not currently supported on this line. |
| Main Fault Location |
OK |
| Sync Status |
In Sync |
| Downstream Speed |
53.4 Mbps |
| Upstream Speed |
19.7 Mbps |
| Appointment Required |
N |
| Fault Report Advised |
N |
| NTE Power Status |
PowerOn |
| Voice Line Test Result |
Pass |
| Bridge Tap |
Not Detected |
| Radio Frequency Ingress |
Not Detected |
| Repetitive Electrical Impulse Noise |
Not Detected |
| Cross Talk |
Not Detected |
| Estimated Line Length In Metres |
595.4 |
| Upstream Rate Assessment |
Very Good |
| Downstream Rate Assessment |
Reasonable |
| Interference Pattern |
Not Detected |
| Service Impact |
No Impact Observed |
| Home Wiring Problem |
Not Detected |
| Downstream Policing Discard Rate |
0.0 |
| Customer Traffic Level |
Upstream and Downstream Traffic Detected |
| Technology |
VDSL |
| Time Stamp |
2017-06-06T09:30:00 |
What speeds are you getting on a speedtest and is that over a wired or wireless connection?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
