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Fibre outage?

Funk
Dabbler
Posts: 17
Thanks: 3
Registered: 22-02-2017

Fibre outage?

Anyone else with connection issues tonight? My connection just dropped and the router is reporting 'no service'. Restarted router, same issue so can only assume it's Plusnet's end not mine. Nothing reported on the service status page about any outages.

Just me?
2 REPLIES
bill888
Seasoned Pro
Posts: 869
Thanks: 124
Fixes: 24
Registered: 18-10-2008

Re: Fibre outage?

No outage here.

If you have a Plusnet a Hub One, have you logged into the hub to check if you have line sync (ie. downstream & upstream speeds) to confirm you have a connection to the FTTC cabinet?

 

 

Plusnet Help Team
Plusnet Help Team
Posts: 7,804
Thanks: 2,294
Fixes: 385
Registered: 21-04-2017

Re: Fibre outage?

I'm sorry to hear you're experiencing connection problems.

 

If you can PM me your username I'll be happy to check things this side for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team