cancel
Showing results for 
Search instead for 
Did you mean: 

Fibre order?

FIXED
ScottStorey
Aspiring Pro
Posts: 368
Thanks: 66
Fixes: 1
Registered: 21-02-2013

Fibre order?

Can somebody clarify what is going on with my fibre order please?

1) Order tracker says I have no order in progress
2) First service notice says it will complete tomorrow
3) Second service notice says I've got an order to move to 21CN on 17th Nov.

Not seen any emails and no questions to suggest emails have been sent.
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,949
Thanks: 418
Fixes: 149
Registered: 01-01-2012

Re: Fibre order?

Fix

I've checked and it's due to complete on the 16th.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
ScottStorey
Aspiring Pro
Posts: 368
Thanks: 66
Fixes: 1
Registered: 21-02-2013

Re: Fibre order?

So all 3 of the messages around the activation date were wrong.