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Fibre newbie querie

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GR4CE
Grafter
Posts: 76
Thanks: 1
Registered: ‎10-08-2010

Fibre newbie querie

I had the Openreach engineer setting my fibre connection today.
I know that the speed might go up/down during the first 10 days until the line finds its profile, but I would have thought I would get more than this even at the start
Was I too optimistic?
3 REPLIES
Community Veteran
Posts: 1,894
Thanks: 3
Registered: ‎20-10-2012

Re: Fibre newbie querie

There isn't a 10 day training period with fibre!
It's possible that PN haven't updated their profile on your line. Give a day or so and then report back here and a techie will pick it up.  Wink
Geoff,
York.
Plusnet Help Team
Plusnet Help Team
Posts: 1,953
Thanks: 22
Fixes: 5
Registered: ‎24-07-2014

Re: Fibre newbie querie

Our side hasn't changed yet.
I've put it to the maximum for you, so please disconnect and reconnect to see your new speeds.
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
GR4CE
Grafter
Posts: 76
Thanks: 1
Registered: ‎10-08-2010

Re: Fibre newbie querie

I just arrived back home and did what you suggested and it looks better Smiley

Edit:
And with Sheffield servers...

Thank you, Tony Cheesy