Fibre modem keeps dropping internet connecton
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Fibre modem keeps dropping internet connecton
12-03-2015 7:09 PM
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Re: Fibre modem keeps dropping internet connecton
12-03-2015 7:17 PM
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The connection was looking very healthy until the logs seen above. Has anything changed in that time?
Those drops, whilst they could be problematic, shouldn't cause the problems that you see. It would be worth checking to see if you see if issues persist if you use a wired connection as well just to be sure.
Re: Fibre modem keeps dropping internet connecton
12-03-2015 7:37 PM
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I have been using divx sharing. Connection dropped a few times whilst watching a video stored on my hard drive on my smart tv. Getting frustrating. Internet connection also down at the same time. Don't see how watching something on my local network would cause an outrage on my net connection.
Re: Fibre modem keeps dropping internet connecton
13-03-2015 9:05 AM
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Re: Fibre modem keeps dropping internet connecton
13-03-2015 9:09 AM
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Re: Fibre modem keeps dropping internet connecton
20-03-2015 4:00 PM
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Re: Fibre modem keeps dropping internet connecton
20-03-2015 4:04 PM
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Re: Fibre modem keeps dropping internet connecton
20-03-2015 4:04 PM
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Quote from: Chris We'd need you to open a fault ticket so we can do some testing on the line and ensure that the troubleshooting tests asked for are performed. You can do this at https://faults.plus.net
Fault ticket opened.
Re: Fibre modem keeps dropping internet connecton
20-03-2015 4:05 PM
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Quote from: Oldjim what was the result from the fault ticket you were asked to open a week ago
Was hoping the problem would go away on its own.
Re: Fibre modem keeps dropping internet connecton
30-03-2015 3:39 AM
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Still having problems. Can't have had 2 faulty routers can I?
Re: Fibre modem keeps dropping internet connecton
30-03-2015 6:27 AM
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Re: Fibre modem keeps dropping internet connecton
30-03-2015 10:09 PM
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I have also had issues over dropped connection have been told issues at exchange, but I also have wifi connection issues from router it drops a few time in quick succession, and nothing recorded on the log. Strange as for the first 10 days during training nothing all great then suddenly all hell breaks loose????
Was it straight forward to try / use your old router I have a HH2?
Re: Fibre modem keeps dropping internet connecton
31-03-2015 3:52 AM
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