Fibre keeps syncing at slow speeds
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- Re: Fibre keeps syncing at slow speeds
Fibre keeps syncing at slow speeds
31-12-2016 11:45 AM
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Re: Fibre keeps syncing at slow speeds
31-12-2016 2:17 PM
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The first thing I would advise if not done already is to follow all the steps in the broadband troubleshooter here to see if things improve. if they don't improve after completing all the steps then I would advise completing the BTW Speedtest completing both the initial and further diagnostics here then raising a fault ticket here if needed.
But like I said follow the steps in troubleshooter first and give it a few days then do the BTW tests and fault ticket in a few days if you see no improvement.
James
Re: Fibre keeps syncing at slow speeds
02-01-2017 12:53 PM
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Let us know how you get on with the troubleshooting checks and if you haven't already I'd definitely make sure speeds have been tested whilst you're connected directly to the router with a network cable.
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