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Fibre just installed, initial results.

helidan
Grafter
Posts: 25
Registered: ‎30-07-2009

Fibre just installed, initial results.

Just had Fibre installed, these are my initial performance results.
7 REPLIES
All4One
Grafter
Posts: 289
Registered: ‎17-03-2013

Re: Fibre just installed, initial results.

You probably need your profile updating PN side if just installed today.
helidan
Grafter
Posts: 25
Registered: ‎30-07-2009

Re: Fibre just installed, initial results.

thought it might be something like that, cheers!
Plusnet Help Team
Plusnet Help Team
Posts: 6,020
Thanks: 581
Fixes: 221
Registered: ‎01-01-2012

Re: Fibre just installed, initial results.

I'm just looking into this for you now.
For some reason your account change hasn't completed.
I'll update this thread once I've changed it manually for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
helidan
Grafter
Posts: 25
Registered: ‎30-07-2009

Re: Fibre just installed, initial results.

Thank you!
Plusnet Help Team
Plusnet Help Team
Posts: 6,020
Thanks: 581
Fixes: 221
Registered: ‎01-01-2012

Re: Fibre just installed, initial results.

Apologies for the delay but that should now be sorted.
If you log into your router and disconnect or reboot it and you should see a increase.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
helidan
Grafter
Posts: 25
Registered: ‎30-07-2009

Re: Fibre just installed, initial results.

Yep, speeds seem good now!  Thanks!!
Great support from Plusnet as always Smiley
Plusnet Help Team
Plusnet Help Team
Posts: 6,020
Thanks: 581
Fixes: 221
Registered: ‎01-01-2012

Re: Fibre just installed, initial results.

Fantastic.
Glad to see that's done the trick.
If you have any further issues please let us know.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team