Fibre issues since 28th Oct
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Fibre issues since 28th Oct
02-11-2016 7:04 PM
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I've been suffering from frequent disconnections and slow speeds that I first noticed last Friday (28/10/2016) and it seems to be getting worse not better. I work from home and use skype a lot but I'm finding it's impossible to keep a call going for more than a few minutes at a time.
I'm using a BT Openreach modem connected to an Asus RT-N66U router if it makes any difference. I have used this combo for several years without any issues though.
Re: Fibre issues since 28th Oct
03-11-2016 11:55 AM
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Re: Fibre issues since 28th Oct
03-11-2016 12:54 PM
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Oddly, I've been suffering intermittent random dropouts for a few days and have raised it on this forum. Advised today to report it as a fault, and have done, but seeing other posts with similar issues, I'm wondering if there's a general fault or underlying reason in the system?
Re: Fibre issues since 28th Oct
03-11-2016 3:26 PM
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As the sync of a line is governed locally between the router and cab/exchange it's not something that a widespread issue could cause so just a coincidence.
Re: Fibre issues since 28th Oct
03-11-2016 3:31 PM
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The BT engineer has visited today. He found and fixed a problem in the cabinet which was the probable cause. Thanks for getting it fixed for me so quickly.
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