Fibre install choices

[#1]

I've copied the reply below from another thread that I didn't want to hijack:

Quote from: _Adam_Walker_

If you'd prefer a  HG612 we can cancel your order, resubmit it as self-install and ship you one of those. Otherwise feel free to replace what the engineer installs with your own VDSL modem router.

I wasn't aware this was an option.  I already have a MK3 BT faceplate installed so is it worth sending an engineer around or is he just going to plug the modem in?  I can do that myself!  Wouldn't it be a lot cheaper for PN just to send me the modem?
My install is due on the 27th so I don't want to do anything to delay it, but neither do I want to waste anybody's time and take up a slot the engineer may use for some other eager soul.  Pretty sure even I can't c*ck up plugging a modem in!

[#2]

Anyone from PN reading this?

[#3]

have to say I'm somewhat disappointed with PN today.  It's a simple enough question and I've seen PN staff answering others today.  How hard could it have been to give a quick answer on this?
Not impressed

[#4]

Sorry for the delayed response.
We could do it as a self install order but this would mean cancelling the appointment for the 27th and replacing the order which would delay it by a extra week or two.

[#5]

Thanks for the eventual reply.
In that case, leave it.  I don't want any delays.  Although I suggest that if all the engineer will do in my instance is plug in a modem it might be wise to promote self-install in the future as surely there's a cost implication to sending an engineer out?  Wouldn't that be win-win all round?

[#6]

At the moment we haven't built self install into our ordering systems so it's a manual process.
This may change at some point in the near future but until then the engineer route is the standard process.

[#7]

Fair enough, thanks