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Fibre extra getting slower AGAIN!

Hooked
Posts: 8
Thanks: 2
Registered: ‎16-12-2019

Fibre extra getting slower AGAIN!

One year ago was 56Mbit/s and I was happy with that. Dropped to 20Mbit/s at start of Covid Lockdown1. Engineer got it back to 45MBit/s and, several months later, start of Lockdown2, I'm now back down to 30Mbits per second. What is going on?

Really can't wait to leave this service behind.

The aboves rates are measured in the dead of night. Currently I'm seeing:

Basic Speed Test
Broadband Speed Test
Executed Successfully
PING

22

ms
DOWNLOAD

24.74

Mbps
UPLOAD

12.52

Mbps