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Fibre extra IP profile changed

FIXED
kxtasker
Newbie
Posts: 3
Fixes: 1
Registered: 30-11-2015

Fibre extra IP profile changed

After some power outages in my area, look like my download IP profile has changed from 78 to 39. Can someone take a look please.

 

Kevin

3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,956
Thanks: 419
Fixes: 152
Registered: 01-01-2012

Re: Fibre extra IP profile changed

I can see you've got a fault raised at the moment.

We'll get this picked up as soon as we can.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
kxtasker
Newbie
Posts: 3
Fixes: 1
Registered: 30-11-2015

Re: Fibre extra IP profile changed

Fix

Re-booted the modem this morning, all OK now, 78mb down, 18mb up.

 

Kevin

Plusnet Help Team
Plusnet Help Team
Posts: 4,956
Thanks: 419
Fixes: 152
Registered: 01-01-2012

Re: Fibre extra IP profile changed

Glad to hear it.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team