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Fibre extra 40mbps

jt
Grafter
Posts: 47
Registered: 15-04-2013

Fibre extra 40mbps

Seriously? Why am I paying extra if I am not getting the correct speed?
I have complained about this problem numerous times and not had it sorted at all.
1 REPLY
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: Fibre extra 40mbps

From the last fault you raised I can see you were in sync at 74Mb/s and getting not far off that when doing speed tests, if things are worse and the speed has dropped you'd need to go through the faults process for investigation.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff