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Fibre extra 40mbps
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Fibre extra 40mbps
04-02-2016 4:21 PM
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Seriously? Why am I paying extra if I am not getting the correct speed?
I have complained about this problem numerous times and not had it sorted at all.
I have complained about this problem numerous times and not had it sorted at all.
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Re: Fibre extra 40mbps
04-02-2016 4:25 PM
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From the last fault you raised I can see you were in sync at 74Mb/s and getting not far off that when doing speed tests, if things are worse and the speed has dropped you'd need to go through the faults process for investigation.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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