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Fibre dropping over ten times a day and three times contact with no resolution

Meadow04
Newbie
Posts: 3
Registered: 27-02-2017

Fibre dropping over ten times a day and three times contact with no resolution

Anyone else finding their fibre dropping out (going orange then the orange ‘b’ then blue again) I have tried to get plusnet to resolve third time tonight and guess what the web chat went off due to my fault!! I lost internet connection. Had lots of Line checks and still no better!! Any ideas anyone
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 5,326
Thanks: 486
Fixes: 180
Registered: 01-01-2012

Re: Fibre dropping over ten times a day and three times contact with no resolution

Sorry to hear you're having issues with your connection.

I can see you've reported a fault regarding this which we will get picked up shortly

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team