cancel
Showing results for 
Search instead for 
Did you mean: 

Fibre dropping out

Mike61
Newbie
Posts: 3
Registered: ‎01-05-2018

Fibre dropping out

Hello,

 

any ideas? We have fibre broadband with plusnet but seems to drop out 10 times a day or so. The router lights change and takes about a minute to come back on. Sometimes longer.

 

any thoughts as to what I can do?

 

regards,

 

mike

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 499
Thanks: 105
Fixes: 18
Registered: ‎22-01-2018

Re: Fibre dropping out

Hello @Mike61

Thanks for getting in touch. We have run tests on our side and we have found an external fault. We have raised this to our supplier and will keep you updated here.

If this post resolved your issue please click the 'This fixed my problem' button
 SammyM
 Plusnet Help Team