Fibre dropping out
Hi
I am having a nightmare with my fibre connection. In the evening every night it starts dropping out every couple of mins. The blue light goes amber and red for approx 1 min then goes blue again. I haven't been able to watch Netflix or stream for a week.
I called Plusnet last night, waited 45 mins to be told it's because I am uploading. I told them that I wasn't and was told it was probably my sky box sending data to Sky which was the upload. Tonight I have disconnected sky and it's still doing to. All devices are off.
This is a nightmare cause we can't stream anything.
And to be told it's a fault their aware of but not much can be done is ridiculous.
Anybody else having this?
I am having a nightmare with my fibre connection. In the evening every night it starts dropping out every couple of mins. The blue light goes amber and red for approx 1 min then goes blue again. I haven't been able to watch Netflix or stream for a week.
I called Plusnet last night, waited 45 mins to be told it's because I am uploading. I told them that I wasn't and was told it was probably my sky box sending data to Sky which was the upload. Tonight I have disconnected sky and it's still doing to. All devices are off.
This is a nightmare cause we can't stream anything.
And to be told it's a fault their aware of but not much can be done is ridiculous.
Anybody else having this?
I was still losing connection tonight with nothing on in the house so no possible upload.
If there is no upload at all, this is not the issue being investigated. However something *was* uploading on your connection at the times your connection was dropping:
(Ignore the year at the top, this was for yesterday)
As you can see there was uploading between 7pm and 10pm, which matches the disconnections:
