Long time plusnet customer. I have fibre. My routers are connected to the master socket. I have some wired and some wireless connections to my devices.
I've found over the past 3 months or so our internet connection keeps dropping across all our devices at the same time (wired and wireless) indicating the internet/router has gone down rather than just the wifi signal being weak. Today, it seemed to be out for 30mins before I restarted the router.
When this happens, I wait for a while to see if it corrects itself (sometimes it does, sometimes it doesn't) and then i have to turn off the router, wait a minute and turn it on and shortly after, internet service is restored.
My router is normally on 24/7/365.
My router is the "plusnet hub one". Other than these outtages over past 3 months or so the service has been fine.
Are there any known faults in my area/with my router/on my line?