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Fibre down?

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Grafter
Posts: 52
Registered: ‎13-11-2007

Fibre down?

All was running well up till about 1.30pm, all went off with orange light flashing, reboots have no effect, any ideas please?
5 REPLIES 5
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Grafter
Posts: 52
Registered: ‎13-11-2007

Re: Fibre down?

Back on now, odd, any ideas on the cause?

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Grafter
Posts: 52
Registered: ‎13-11-2007

Re: Fibre down?

Spoke too soon, it's back to flashing orange, help please
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Legend
Posts: 17,723
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: Fibre down?

Hi there,

 

Checking your line we can see a number of disconnections but it's been stable for the last hour or so. If you do start to experience disconnections again I'd advise checking out the troubleshooting guides and letting us know how that goes: https://www.plus.net/help/broadband/connection-troubleshooting/

 

If this post resolved your issue please click the 'This fixed my problem' button

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Highlighted
Grafter
Posts: 52
Registered: ‎13-11-2007

Re: Fibre down?

Just had word from a neighbour that an engineer from Openreach has been on the next road so possibly that has had an effect...

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Legend
Posts: 17,723
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: Fibre down?

Maybe, hopefully it's stable from now on for you.

If this post resolved your issue please click the 'This fixed my problem' button

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.