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Fibre down... again....

Posts: 11
Registered: ‎05-12-2014

Fibre down... again....

Hi, i raised a call (#100954970 ) yesteday. Still awaiting an update on whether or not this has even been assigned to someone.
It seems whenever i raise a question it's a major headache (for all involved...) so can someone shed some light on when i might get some service restored. I'll be requesting compensation from the time i raised the call.
Community Gaffer
Community Gaffer
Posts: 17,688
Thanks: 667
Fixes: 167
Registered: ‎05-04-2007

Re: Fibre down... again....

I've just had a look at your account and can see that the fault is with the phone line, no dial tone at the moment. The ticket was picked up around 20 minutes ago and the fault has been reported to Openreach.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff