cancel
Showing results for 
Search instead for 
Did you mean: 

Fibre down? 8th November early hours

Carajp
Dabbler
Posts: 11
Registered: 22-07-2014

Fibre down? 8th November early hours

My broadband has been down for almost an hour. Lights on the modem seem ok but got an orange light on the router - and my entire smarthome just came crashing to a halt...

I've been with Plusnet for years, and this is my longest outage (as in, it's never been down more than a minute or two, and then very infrequently). Is it just me? Has my router died? Anyone know how I find out?

In the possibly-ultimate irony, I have a new router arriving in the morning....

Tags (2)
2 REPLIES
Carajp
Dabbler
Posts: 11
Registered: 22-07-2014

Re: Fibre down? 8th November early hours

So my broadband was down for 3 hours in total (I was woken by flashing lights as things came back to life, yay) but is now working normally. Maybe they all took the night off at the BT Exchange. Wink

Plusnet Help Team
Plusnet Help Team
Posts: 13,322
Thanks: 223
Fixes: 65
Registered: 27-04-2007

Re: Fibre down? 8th November early hours

Hey Carajp, I'm really glad to see that came back on. Sorry that we're not able to state what the cause was in retrospect but do shout up if you experience any further problems. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team