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Fibre disconnects when uploading files bigger than about 23mb?

uggstock
Newbie
Posts: 2
Registered: ‎16-11-2016

Fibre disconnects when uploading files bigger than about 23mb?

Fibre disconnects when uploading files bigger than about 23mb, its a new problem, was fine previously, am using ethernet cable, any help?

2 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,674
Thanks: 661
Fixes: 165
Registered: ‎05-04-2007

Re: Fibre disconnects when uploading files bigger than about 23mb?

Hi there,

 

I've taken a look at your line and there are a few disconnections showing, do these match with the times you're seeing?

If not, it's possible that the upload is being saturated and causing problems with the download meaning that you don't get any data through. If you try restricting the speed of the uploads slightly does this help?

 
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
uggstock
Newbie
Posts: 2
Registered: ‎16-11-2016

Re: Fibre disconnects when uploading files bigger than about 23mb?

Yes, these match, am having to chop files up to compensate to try get them to their destination, the whole point of purchasing fibre was speed, I didn't get it to slow my file transfers! It was fine before last month, I could send big files?