Fibre broadband supposed to be available from today but no connection
FIXED
Awesome, no problem and fingers crossed the next engineer's out soon and can get to the bottom of the issue.
During a house move we automatically suspend the billing of an account from when a service is ceased at the old address and then we restart the billing when the services activate at the new, so you'll see some credit on your next bill.
TL:DR the answer to your question is yes. 
