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Fibre broadband speed drop off

Grafter
Posts: 34
Thanks: 2
Registered: ‎30-12-2016

Fibre broadband speed drop off

Morning Plusnet,

Can you tell me why my broadband speed to dropping to <5Mbps every evening around 9pm when it runs at 40Mbps during the day please?  Very frustrating particularly when trying to watch catch-up TV through a Plusnet YouView box.

Thanks,

Stephen

2 REPLIES 2
Plusnet Help Team
Plusnet Help Team
Posts: 18,015
Thanks: 5,750
Fixes: 963
Registered: ‎21-04-2017

Re: Fibre broadband speed drop off

Together with our network partners at Openreach we will try to provide you with the best speeds possible. If you feel this is not the case, please raise your speed fault online at faults.plus.net

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Moderator
Moderator
Posts: 24,612
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Registered: ‎11-01-2008

Re: Fibre broadband speed drop off


Moderators Note


This topic has been moved from ADSL Broadband to Fibre

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