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Fibre broadband speed drop off

Taylor09
Grafter
Posts: 34
Thanks: 1
Registered: ‎30-12-2016

Fibre broadband speed drop off

Morning Plusnet,

Can you tell me why my broadband speed to dropping to <5Mbps every evening around 9pm when it runs at 40Mbps during the day please?  Very frustrating particularly when trying to watch catch-up TV through a Plusnet YouView box.

Thanks,

Stephen

2 REPLIES 2
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Fibre broadband speed drop off

Together with our network partners at Openreach we will try to provide you with the best speeds possible. If you feel this is not the case, please raise your speed fault online at faults.plus.net

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
dvorak
Moderator
Moderator
Posts: 29,473
Thanks: 6,623
Fixes: 1,482
Registered: ‎11-01-2008

Re: Fibre broadband speed drop off


Moderators Note


This topic has been moved from ADSL Broadband to Fibre

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