Fibre broadband not guaranteed speed
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Fibre broadband not guaranteed speed
22-03-2020 1:03 PM
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Re: Fibre broadband not guaranteed speed
22-03-2020 2:28 PM
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Are you testing on a wired of WiFi connection. For this type of query it needs to be wired.
Login to your PlusNet account and then go to
www.plus.net/help/broadband/how-to-test-your-broadband-speed/
Brian
Re: Fibre broadband not guaranteed speed
30-03-2020 5:14 PM
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Hi @Ibaile2,
Thank you for taking your time to get in touch.
I am very sorry that you are having a problem with your internet connection. I have tested your service and I can see that your services are running slow. I have created a question on your member centre with the tests needed to be completed. You can view this on the following link. https://www.plus.net/wizard/?p=view_question&id=200451691
Kind regards,
Josh
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