Fibre broadband not connected
Yesterday morning my fibre broadband just stopped working, when I connect to the WiFi it says sign in required which takes to the hub manager. It then tells me I have to sign to activate the connection but after doing this nothing changes. Router is a solid orange with the orange broadband light showing every few seconds.
Anyone have any solutions? I called customer service and they have raised a ticket with the faults team but it could take 3 days and my girlfriend is working from home so using a hotspot isn't the greatest as the connection drop frequently.
Any help would be appreciated
Re: Fibre broadband not connected
Thanks a lot for your time on the phone this morning Conor it was good to talk to you. I've sent you an email which will also be visible on your open Fault ticket which consists of further information on how to troubleshoot your connection. Your services are all showing as active on our end, however regular interference has been detected.
You can find your open Fault ticket via the following link: https://www.plus.net/wizard/?p=view_question&id= 212038613