Fibre broadband keeps dropping
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Fibre broadband keeps dropping
15-04-2020 1:46 AM
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Re: Fibre broadband keeps dropping
15-04-2020 11:42 AM
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I've checked your connection and can see a few drops on the line. Before we do anything else, can you try plugging the router into the master/test socket to see if you see if this improves the stability of your line?
Re: Fibre broadband keeps dropping
15-04-2020 8:58 PM
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How do I connect to the test socket. I have a Openreach 5c master socket.
Re: Fibre broadband keeps dropping
19-04-2020 1:03 AM
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Re: Fibre broadband keeps dropping
20-04-2020 11:39 AM
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Hi @emzmc, thanks for getting back in touch. I tried to give you a ring but couldn't get through, I have sent you an email however. If you want to reply there or by dropping me a PM I can pick this back up for you.
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