Switched over from broadband to fibre back in December 2019 and ever since have experienced an unstable line.
Been through the whole connect to the test socket that plusnet advise. Even replaced the master socket to a modern one.
Today it's just taken the [-Censored-], even cutting me off whilst in a work meeting 😡...
Here's some logs from today:
21:00:29, 06 Aug. (6512499.210000) PTM over DSL is down after 10 minutes uptime
21:00:29, 06 Aug. (6512499.200000) PPPoE is down after 9 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)]
20:50:36, 06 Aug. (6511906.280000) PPPoE is up - Down Rate=57190Kbps, Up Rate=8062Kbps; SNR Margin Down=3.1dB, Up=5.9dB
20:47:46, 06 Aug. (6511736.280000) PTM over DSL is down after 3 minutes uptime
20:47:46, 06 Aug. (6511736.280000) PPPoE is down after 2 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)]
20:45:14, 06 Aug. (6511584.230000) PPPoE is up - Down Rate=56928Kbps, Up Rate=8095Kbps; SNR Margin Down=3.2dB, Up=5.9dB
20:42:22, 06 Aug. (6511412.240000) PTM over DSL is down after 8 minutes uptime
20:42:22, 06 Aug. (6511412.240000) PPPoE is down after 7 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)]
20:35:09, 06 Aug. (6510979.640000) PPPoE is up - Down Rate=57104Kbps, Up Rate=8028Kbps; SNR Margin Down=3.1dB, Up=5.9dB
20:32:16, 06 Aug. (6510806.280000) PTM over DSL is down after 3 minutes uptime
20:32:16, 06 Aug. (6510806.270000) PPPoE is down after 2 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)]
20:29:55, 06 Aug. (6510665.410000) PPPoE is up - Down Rate=57253Kbps, Up Rate=8088Kbps; SNR Margin Down=3.2dB, Up=5.9dB
20:27:07, 06 Aug. (6510497.170000) PTM over DSL is down after 25 minutes uptime
20:27:07, 06 Aug. (6510497.160000) PPPoE is down after 24 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)]
20:02:35, 06 Aug. (6509025.260000) PPPoE is up - Down Rate=57256Kbps, Up Rate=8088Kbps; SNR Margin Down=3.1dB, Up=5.9dB
19:59:11, 06 Aug. (6508821.740000) PTM over DSL is down after 29 minutes uptime
19:59:11, 06 Aug. (6508821.730000) PPPoE is down after 28 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)]
19:30:34, 06 Aug. (6507104.700000) PPPoE is up - Down Rate=57421Kbps, Up Rate=8050Kbps; SNR Margin Down=3.1dB, Up=5.9dB
19:27:40, 06 Aug. (6506931.060000) PTM over DSL is down after 401 minutes uptime
19:27:40, 06 Aug. (6506931.060000) PPPoE is down after 401 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)]
12:46:35, 06 Aug. (6482865.730000) PPPoE is up - Down Rate=58258Kbps, Up Rate=8166Kbps; SNR Margin Down=3.1dB, Up=5.7dB
12:42:31, 06 Aug. (6482621.420000) PTM over DSL is down after 731 minutes uptime
12:42:31, 06 Aug. (6482621.420000) PPPoE is down after 730 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)]
00:31:43, 06 Aug. (6438773.180000) PPPoE is up - Down Rate=57652Kbps, Up Rate=8091Kbps; SNR Margin Down=3.2dB, Up=5.9dB
00:28:24, 06 Aug. (6438574.260000) PTM over DSL is down after 12 minutes uptime
00:28:24, 06 Aug. (6438574.250000) PPPoE is down after 11 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)]
00:16:37, 06 Aug. (6437867.370000) PPPoE is up - Down Rate=57871Kbps, Up Rate=8039Kbps; SNR Margin Down=3.1dB, Up=5.9dB
00:13:26, 06 Aug. (6437676.410000) PTM over DSL is down after 6 minutes uptime
00:13:26, 06 Aug. (6437676.400000) PPPoE is down after 5 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)]
Anyone got any ideas? The SNR Margin Down is pretty low which I guess is causing this.
Mostly happens at night time, especially in bad weather. We had lots of rain yesterday.
Never had this issue on basic broadband...
Cheers
