Fibre broadband activation date?
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02-11-2016 3:09 PM
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Is there anywhere in my user account which will tell me what my fibre activation date is? I have had the very misleading "Your product change is now complete" email but I know that it does not mean I have a fibre connection.
Thanks
Fixed! Go to the fix.
Re: Fibre broadband activation date?
02-11-2016 3:21 PM - edited 02-11-2016 3:22 PM
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In my case I found 2 bits of information that correlated with the actual Fibre install date.
In your closed questions ( https://www.plus.net/wizard/?p=search&view_by=30days&from=dd%2Fmm%2Fyy&to=dd%2Fmm%2Fyy&x=23&y=13 ) you MAY find a service notice of the form
An update report has been received for this account.
The broadband service is now being transferred to the 21C Network.
The transfer will complete by midnight on xx/11/2016.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
02-11-2016 3:42 PM
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Re: Fibre broadband activation date?
02-11-2016 5:03 PM
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With a bit of luck that should be the Fibre activation date
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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