Fibre as bad as ADSL + Ping issues
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Fibre as bad as ADSL + Ping issues
22-10-2014 2:51 PM
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fibre:
http://www.speedtest.net/my-result/3851106725
ADSL:
http://www.speedtest.net/my-result/3814555130
Re: Fibre as bad as ADSL + Ping issues
22-10-2014 2:53 PM
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Re: Fibre as bad as ADSL + Ping issues
22-10-2014 3:31 PM
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Estimated line speed:
6Mb (Download speed could vary depending on line conditions. Estimates are the maximum speeds that your phone line can support. These speeds are dependent on the package you choose.) - Checked on 2014-09-26 13:31:16
Current line speed:
78 Mb
Re: Fibre as bad as ADSL + Ping issues
22-10-2014 3:39 PM
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Does this give any information about expected line speeds
Re: Fibre as bad as ADSL + Ping issues
22-10-2014 4:16 PM
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Re: Fibre as bad as ADSL + Ping issues
22-10-2014 4:50 PM
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You should be getting much better speeds than that.
I've just checked over your account, ran some diagnostics and ruled out anything obvious from and ISP and network point of view.
I'd urge you to report this as a fault with us as soon as you can: http://faults.plus.net
Re: Fibre as bad as ADSL + Ping issues
22-10-2014 5:01 PM
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Re: Fibre as bad as ADSL + Ping issues
06-11-2014 11:45 PM
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Also if i max out my download speed like this should my ping increase like this, and is there anyway of stopping this, because my games are awful when anyone in the house watches a youtube video: http://i.imgur.com/nrLR13A.png
Re: Fibre as bad as ADSL + Ping issues
07-11-2014 4:05 PM
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I've not been able to find your account. Could you post your ticket number here and then I can ensure it's looked at again by either an experienced member of the faults team or by someone in CRT (us).
Thanks,
Tony
Re: Fibre as bad as ADSL + Ping issues
07-11-2014 4:32 PM
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Re: Fibre as bad as ADSL + Ping issues
07-11-2014 5:22 PM
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Tony
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