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Fibre activation day - No Fibre still on plus net Broadband...

looperman
Newbie
Posts: 1
Registered: 11-11-2016

Fibre activation day - No Fibre still on plus net Broadband...

Hello,

 

I've upgraded to Fibre from plus nets standard broadband - My go live date was meant to be today but it's still on the original broadband package even after plugging in new fibre router. 

 

Can someone check this please ? second delay as router was never sent so this is now my second time having to check up on this...

 

thanks,

 

 

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 5,445
Thanks: 505
Fixes: 190
Registered: 01-01-2012

Re: Fibre activation day - No Fibre still on plus net Broadband...

Your fibre order is due to complete today but it can take anytime up to midnight.

 

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team