Fibre Upload Speeds
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Re: Fibre Upload Speeds
16-08-2016 1:44 AM
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Re: Fibre Upload Speeds
16-08-2016 2:50 PM
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Re: Fibre Upload Speeds
16-08-2016 3:57 PM
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I know I've mentioned this before, so sorry if it annoys, but I cannot see why PlusNet is not offering the Openreach 55/10 package. Looking at wholesale prices it seems very little different to 40/2 which could remain at the cheap end and it could easily be Plusnet's Standard Package, suiting almost everybody for many reasons. The fcat that they are buying it to replace 40/20 legacy customers shows its cheap enough to be worth replacing 80/20 service (40/20 is a software restricted 80/20 package).
Re: Fibre Upload Speeds
29-10-2016 9:38 PM
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Agree totally
Re: Fibre Upload Speeds
02-12-2016 6:27 PM
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Well I signed up for Unlimited Fibre Extra (76 Down / 19 Up) last month was a expectation of 44 Down / 14 Up as that's what I had with BT Infinity.
Couple of weeks in did speed test today as having real problems with work VPN connection, showed 38 Down / 2 Up !
So seems like I'd been downgraded to Unlimited Fibre service whilst still being billed for Extra.
Chat with customer service has promised return to Extra within 24 hours. Will check Monday...
Re: Fibre Upload Speeds
02-12-2016 8:29 PM
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Hello @deadeyedjacks and welcome to the forums,
Really sorry to hear of this If you have any problems with your speed come Monday please do not hesitate to private message me with your username and I'll see what I can do to help.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Fibre Upload Speeds
05-12-2016 12:09 PM
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Happy to report that this morning IP profile is 55 Down / 20 Up so normal service has returned.
Re: Fibre Upload Speeds
05-12-2016 12:47 PM
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Thanks for letting us know your speed is back up.
If this post resolved your issue, please click the 'This fixed my problem' button
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