cancel
Showing results for 
Search instead for 
Did you mean: 

Fibre Upload Speed

Marmora1969
Newbie
Posts: 3
Registered: 15-09-2017

Fibre Upload Speed

HI, just signed up to unlimited fibre and shocked to find an upload speed of only 1.72mbps -this should be much better on fibre? What can I do to improve this?

Thanks

 

9 REPLIES
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,531
Fixes: 12
Registered: 01-12-2010

Re: Fibre Upload Speed

Hi , sorry but you are not the first to be shocked Lips are sealed

Put your phone number here what dies it say ? http://dslchecker.bt.com/

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
liane14
Dabbler
Posts: 19
Thanks: 1
Registered: 22-06-2017

Re: Fibre Upload Speed

You get a maximum of 2mb on a the lower package.

Marmora1969
Newbie
Posts: 3
Registered: 15-09-2017

Re: Fibre Upload Speed

I'm not getting the minimum -3 minutes to upload 5 photos is very slow -Plusnet support -will you be fixing this?

thanks

Plusnet Staff
Plusnet Staff
Posts: 675
Thanks: 168
Fixes: 29
Registered: 17-10-2015

Re: Fibre Upload Speed

Good Afternoon, 

 

Looking at your account you are on the Unlimited Fibre package which has an up to 40Mb download speed and 2Mb upload speed, the slow uploads with these pictures could possibly be due to the pictures being of higher quality, do you have the file sizes available?

 

 


 Paul Tarr
 Plusnet Network Operations
Marmora1969
Newbie
Posts: 3
Registered: 15-09-2017

Re: Fibre Upload Speed

HI, the photos are 6.38mb -nothing special size wise. The reason I left my slow TALKTalk service was I expected better upload speeds on fibre compared to normal. I'm seeing no difference whatsoever.

What package do I need to have an improvement or can this be improved -I dont think I'm even getting the 2mgb speed

Kremmen
Rising Star
Posts: 501
Thanks: 5
Fixes: 1
Registered: 13-04-2013

Re: Fibre Upload Speed

I don't think I've ever seen a post why the 10Mbps upload cap was reduced to 2Mbps on new contracts.

Who has set this restriction - BT ?

These days lot's of people store photos in the cloud and with modern digital cameras producing 2Mb+ images this upload cap is ridiculous.

Let's be careful out there !
Terranova667
Pro
Posts: 1,277
Thanks: 70
Fixes: 3
Registered: 19-02-2014

Re: Fibre Upload Speed

The restriction is Plusnets not BT's when they reduced it they said it was to match Talk Talk who they were trying to compete with Roll eyes Talk Talk at the time also only offered 2Mb upload they since changed that to 10Mb like everyone else yet Plusnet has refused to join in no idea why.

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,531
Fixes: 12
Registered: 01-12-2010

Re: Fibre Upload Speed

The increase from 2 to 10 upload would cost PN £1 extra ,, they just dont want to pay for it

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Kremmen
Rising Star
Posts: 501
Thanks: 5
Fixes: 1
Registered: 13-04-2013

Re: Fibre Upload Speed

I uploaded 3 dashcam .mov files to Dropbox yesterday.

 

The 3 files, uploaded simultaneously, total = 678Mb took just under half an hour.

That half an hour would be an hour with a 2Mbps cap presumably.

Let's be careful out there !