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Fibre Upgrade
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Fibre Upgrade
09-08-2015 10:03 PM
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Is anyone able to double check my product upgrade to Fibre to make sure it's going through okay? I think it's supposed to switch on the 13th, my billing date. I'm a bit concerned as dslchecker is now showing that Fibre isn't currently available (it was showing available when I put the upgrade through online.)
Not sure if it matters but I've had Fibre on the account at this house before, we downgraded a good while back and now I'm upgrading again.
Not sure if it matters but I've had Fibre on the account at this house before, we downgraded a good while back and now I'm upgrading again.
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Re: Fibre Upgrade
10-08-2015 6:41 PM
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Anyone available to check this for me?
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Re: Fibre Upgrade
12-08-2015 11:10 AM
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Still waiting for somebody to check this please?
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Re: Fibre Upgrade
12-08-2015 12:42 PM
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Hi there.
I'm really sorry this hasn't been picked up, I'm investigating for you now.
Just tried calling you but the call went silent. I've raised a ticket to explain what has happened, though unfortunately it's not great news.
Matty
I'm really sorry this hasn't been picked up, I'm investigating for you now.
Just tried calling you but the call went silent. I've raised a ticket to explain what has happened, though unfortunately it's not great news.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
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Re: Fibre Upgrade
12-08-2015 1:03 PM
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Hi Matty, unfortunately the phone signal in my house is dreadful which is why it went dead. What exactly has happened?
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