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Fibre Upgrade Activation Date?

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,322
Thanks: 223
Fixes: 65
Registered: 27-04-2007

Re: Fibre Upgrade Activation Date?

Hi Sr, I'm really sorry and disappointed to see that the date was pushed back and that we weren't able to let you know. 

 

It looks like everything is set to go ahead with the new appointment but do let me know if you need anything further from us. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Plusnet Help Team
Plusnet Help Team
Posts: 13,322
Thanks: 223
Fixes: 65
Registered: 27-04-2007

Re: Fibre Upgrade Activation Date?

I'm really sorry to see that the order has been delayed again. It appears to be due to an issue with equipment at the exchange which means some repairs need to be done today to make sure engineers can get access to the ports needed to move you over to a fibre service. 

 

Your existing service should continue to work fine in the meantime and I will be checking your order tomorrow to ensure things are moving along as they should b

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team