Fibre Speeds
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- Re: Fibre Speeds
Fibre Speeds
07-07-2016 5:27 AM
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Been on Broadband for years and am not far from the Cab
ADSL MAX always gave me close to the MAX 20MB
I went to Fibre (Standard) 40MB and that's near enough what I got
Later I switched to Fibre MAX and was estimated 70MB
But it's been quite a few months (over 6 actually) and it's still not moved over the 40MB
Tell me what you need and I'll get to it. Sometimes takes me a day or so as I have very busy work etc..
Thanks
p.s
The Open reach modem is in place and the PN router, basically the default stuff...
Re: Fibre Speeds
07-07-2016 9:27 AM
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What is your current line profile (you will need to login)?
Phil
Using a TP-Link Archer VR600 modem-router.
Re: Fibre Speeds
07-07-2016 10:34 AM
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Estimated line speed:There's no speed estimate currently held on your account.Current line speed:42.4 Mb
Re: Fibre Speeds
07-07-2016 12:06 PM
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Looking in to this, will post back shortly.
Re: Fibre Speeds
07-07-2016 12:19 PM
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Featured Products |
Downstream Line Rate(Mbps) |
Upstream Line Rate(Mbps) |
Downstream Range(Mbps) |
WBC FTTC Availability Date |
WBC SOGEA Availability Date |
Left in Jumper |
||
---|---|---|---|---|---|---|---|---|
High | Low | High | Low | |||||
VDSL Range A (Clean) | 73.2 | 57 | 20 | 15.3 | -- | Available | -- | -- |
VDSL Range B (Impacted) | 56.4 | 32.4 | 16.6 | 7.2 | -- | Available | -- | -- |
Your line is currently synced below the estimates for your line, which can be seen above. Your current connection speed is shown below:
Main Fault Location | OK |
Sync Status | In Sync |
Downstream Speed | 43.9 Mbps |
Upstream Speed | 20.0 Mbps |
I'd recommend getting this reported as a fault for further investigation at https://faults.plus.net
Re: Fibre Speeds
07-07-2016 12:44 PM
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Thanks
Fault raised and in process
Re: Fibre Speeds
07-07-2016 1:02 PM
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Our faults team will pick that up and get in touch asap.
Re: Fibre Speeds
09-07-2016 5:03 AM
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ON the 7th, I had a message as quoted below, but not much seems to be happening, except I have noticed my internet loosing connection from time to time
We are currently performing tests on your broadband service which will allow us to investigate the problem you've reported.
Please be aware if this is a new fault that this can take up to 24 hours.
We'll contact you as soon as we have more information and let you know what happens next.
Re: Fibre Speeds
09-07-2016 8:03 PM - edited 09-07-2016 8:03 PM
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KBD
Re: Fibre Speeds
11-07-2016 8:53 AM
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Looks like the faults team are arranging an engineer in order to reset the line, unfortunately we can't do this remotely.
Re: Fibre Speeds
11-07-2016 6:00 PM
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Right.
TBH. It was all a little worrying because they just go on about charging me if it it's my fault.
Well everything's default what openreach guy put in originally
Re: Fibre Speeds
15-07-2016 4:46 AM
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So the OR engineer came and reset the line (14 July)
He found no fault with the stuff in my home
The line profile requested at the start of this thread remains the same, I just checked (15 July)
I'm starting to feel like a refund is in order TBH
I'm paying for something I ain't getting and have been for some time.
Re: Fibre Speeds
16-07-2016 7:30 PM
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Estimated line speed:There's no speed estimate currently held on your account.Current line speed:63 Mb
Improvement
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