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Fibre Speeds completely unacceptable

Scotty99
Newbie
Posts: 9
Registered: 10-07-2015

Fibre Speeds completely unacceptable

My fibre speeds have completely vanished. I pay full price for the up to 78mb package and expect decent speed and a reliable connection.
I work from home and this is seriously impacting me as I cannot work, I have a vodafone sure signal running from the router which no longer functions due to a complete lack of speed so I cannot make any calls.
Having just wasted an hour of my life listening to your hold music with no answer I thought I would try on here.
My current download speed varies between nothing and 3mb.
See here: http://www.speedtest.net/result/4495921705.png
I'd like some sort of a response ASAP.
4 REPLIES
Scotty99
Newbie
Posts: 9
Registered: 10-07-2015

Re: Fibre Speeds completely unacceptable

losimagic
Dabbler
Posts: 11
Registered: 10-07-2015

Re: Fibre Speeds completely unacceptable

see this thread - http://community.plus.net/forum/index.php/topic,141394.0.html
are you in the same region as us?
Scotty99
Newbie
Posts: 9
Registered: 10-07-2015

Re: Fibre Speeds completely unacceptable

Yes, already posted in it.
Plusnet Help Team
Plusnet Help Team
Posts: 5,445
Thanks: 505
Fixes: 190
Registered: 01-01-2012

Re: Fibre Speeds completely unacceptable

Are you still seeing issues?
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team