Fibre Speed "cap" ?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Fibre Speed "cap" ?
Fibre Speed "cap" ?
02-05-2020 10:14 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
Like some others, my current downstream is around 12-13Mbps, can't be a coincidence that they're all this number
I understand the whole capacity thing, but there has been no transparency and I doubt Plusnet are going to amend our bills to be 1/5 of the price as well.
My contract is due for renewal, couldn't have come at a better time
Re: Fibre Speed "cap" ?
02-05-2020 2:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@wholeshow wrote:
Hi,
Like some others, my current downstream is around 12-13Mbps, can't be a coincidence that they're all this number l.
I wish some-one would explain this ever circulating conspiracy theory to me.
Can you explain why Plusnet, who, like the majority of other ISPs out there supplying FTTC broadband, are a reseller or BT services, think it a good idea to deliberately reduce your speed by 80%.
Or maybe it is a coincidence and there's a problem some-where that you could start to investigate yourself? You might not find that the grass is always greener on the other side.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Fibre Speed "cap" ?
02-05-2020 4:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Well,
You can call them 'conspiracy theories' if you like, but there is no smoke without fire.
As for needing an explanation as to why then, I am not sure if you have noticed but we have a pandemic on our hands here.
It will be because of capacity and people working from home.
I had never had a problem with Plusnet until days ago, a family member the same. Current Downstream is almost exactly identical give or take a few kbps.
Re: Fibre Speed "cap" ?
02-05-2020 11:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If Plusnet were capping everyone would be affected and they are not, there is no smoke or fire.
Re: Fibre Speed "cap" ?
03-05-2020 12:32 AM - edited 03-05-2020 12:38 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@wholeshow wrote:
As for needing an explanation as to why then, I am not sure if you have noticed but we have a pandemic on our hands here.
It will be because of capacity and people working from home.
Nice "theory", but the reality is that although the lockdown has increased daytime usage fairly dramatically, it's still not even close to the evening peak usage that the ISP networks are built to handle...
Re: Fibre Speed "cap" ?
05-05-2020 9:01 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for getting in touch @wholeshow
Together with our network partners at Openreach we are prioritising customers who don’t have a phone line or broadband connection, meaning there might be a delay in Speed Faults being fixed. In the meantime, please raise your speed fault online at faults.plus.net.
Re: Fibre Speed "cap" ?
09-05-2020 2:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
Thank you. I appreciate the response.
I have been on the wrong IP profile/banded for 10 days now, the max my line will allow is 12.8Mbps.
I am struggling to work from home.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Fibre Speed "cap" ?